Shipping Policy

Processing Time

Orders are processed within 24 business hours after purchase.

Delivery Times

Estimated delivery time is 5 to 12 business days, depending on your location and local postal service.
In some cases, delivery may take up to 20 business days due to customs or external delays.

⚠️ Please note:
Delays caused by shipping carriers or customs do not qualify for refunds or compensation.

Shipping Fees

Standard shipping is free for all orders over €30.
For orders under €30, standard shipping costs €2.90.
You can also select priority shipping for €6.90, which includes:
- Priority processing by our team
- Faster delivery
- Full refund if your package is not delivered (with official proof from the postal service)

Need help with your order?

📧 Email us at: contact@dearlyjournal.com