Last updated: 02/12/2024

1. Who we are

Dearly Journal ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy applies to all interactions with our website, newsletter, customer service, and any of our online or offline services.

2. Contact information

You can reach us at:
contact@dearlyjournal.com

3. Information we collect

Information you provide:
When placing an order or signing up, you may provide your name, email address, shipping address, and payment information.

Automatically collected:
We may collect your IP address, browser type, device details, and usage data through cookies to improve our website performance and user experience.

4. Why we collect it

• To process and deliver your orders

• To respond to your inquiries and provide customer support

• To send you order updates, newsletters, and special offers (you can unsubscribe at any time)

• To improve website functionality, performance, and security

5. How we store and protect your data

We use encryption, firewalls, and secure servers to protect your personal data.
Your information is retained only as long as necessary for the purposes listed or as required by law.
Only authorized personnel have access to this data.

6. Sharing your data

We do not sell your personal data. However, we may share your information with trusted service providers strictly for:

• Payment processing

• Shipping and logistics

• Compliance with legal obligations

These providers are obligated to protect your information and use it only as necessary to perform their services.

7. Cookies and tracking

We use cookies to enhance your experience (e.g., remembering your cart or login).
You can manage or disable cookies through your browser settings, though some site features may be limited as a result.

8. Your rights

Depending on your region, you may have the right to:

• Access your personal data

• Correct or update it

• Delete it

• Restrict or object to processing

• Receive a copy of your data (data portability)

To exercise your rights, please contact us at: contact@dearlyjournal.com

9. International data transfers

We are based in France. If we transfer your data outside the European Union, we ensure appropriate legal safeguards are in place to protect it.

10. Privacy for minors

While our products may be intended for families or children as recipients, we do not knowingly collect personal data from minors.
If a parent or guardian believes we’ve collected such data, they may contact us to request its deletion.

11. Updates to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
The latest version will always be available on this page, with the date of the last update.